CHEF iQ Sense Smart Wireless Meat Thermometer with 3 Ultra-Thin Probes, Unlimited Range Bluetooth Meat Thermometer, Digital Food Thermometer for Remote Monitoring of BBQ Grill, Oven

Outstanding Device
OK, my opinion, this is a great device. Let me start with the capability of connecting by either blue tooth, OR the internet. Yep, that’s right, in case you missed it, this device connects via the internet, which can give you much more roaming freedom in your home. The pairing and net connection set-up was quick and painless.Item comes in a nice solid, good looking case. I checked temperature variation immediately, by placing this item and two different portable units into a glass of water. All were with 1-2 degrees of each other, with this unit being in the middle, one degree different from the other two. I can live with that!! One thing they do get cheap on, helping you charge the unit. This item takes a type ‘C’ USB cable, to plug into a USB socket. They give you no wall device, OR a charging cable. From headphones to cellphones, I have plenty of type ‘C’ cables, so it was no big deal. On charging, another item, the blitzy item description states up to 40 hrs. of usage possible. When you look at the manual, it states that fully charged, it may get up to 15 hr.’s of cooking time. That is a BIG drop down from 40 hr.’s, but is still plenty of cooking time. BTW, when you plug it into charge, a green light will start blinking on the base. You need to charge the unit until the green light turns solid, keeping the tool installed in the base. The manual estimates full charge time at 3 hours. As like with a lot of stuff that has batteries, be aware that you most likely will need to charge the unit if their is a good while between usages, or even if you use it a lot. Batteries always run down, in everything. It is a normal happening.Overall, I am happy with the item, and yes, I would recommend it at this time, prior to actually cooking with it. If the story changes after my first cooking session, I will update this posting.UPDATE:Remembering that I had a 2nd oven, I ordered the three probe set also. Now I have a 1 probe set, and a 3 probe set, so that if I am cooking meat in both ovens, I have temperature control. First thing I did with the 3 probe set was to test their reading capability. As I did with the first probe set that I previously purchased, I put all three probes into a glass of water. Two probes had the same temperature, and 1 probe was a degree lower. That works!COMMENTARY:Noticed a few reviews where folks stated that they could not register the probes. As a ‘just in case’, thought I would mention something. When the unit first arrives, the probes are inside of the case, resting in plastic sheaths. These sheaths prevent the probes from making contact with the metal contact plates in the unit. No contact equals the probes do not charge, and neither can the main unit ‘see’ them. So when you are charging/registering, made sure you get rid of that plastic sheathing that the probes are resting in. Just pull probes out and remove the loose plastic sheathing.TESTING:If you are not going to use for a while, or if you are giving as a gift, later on, test, test, test. There is just one piece of tape that you have to cut to open the box do it. Save yourself some potential grief if you find out the unit is defective, after the return period has expired. Charge the unit fully. This will test if all items are recharging. Put probe(s) into glass of water and let sit for a good while (hours) measuring temperature. You want to see if the probe(s) are registering the temperature over time and that the temperature is being picked up by the app. You could also lay the probe(s) in a pan covered with parchment paper (to keep probe(s) from touching pan), in the oven for a while, to test heat readings.UPDATE:It is now April 20 and I have been using the probe since purchase in Jan. Have to tell ya, these probes are a life changer. They have worked flawlessly, allowing my meat to come out absolutely perfect! I can cook multiple type of meat at the same time, with one of my probes stuck into it. You select the type of meat you are cooking and the probe software automatically pulls up the right temperature for the meat to be ready at and alerts you as to when rotation is needed, or the meat is done. FANTASTIC!!One big thing to keep in mind, not all pieces of meat cook the same way. The size matters, and with the probe, it concentrates on the piece of meat that it is stuck into. If you have a thermometer, have multiple pieces of meat, and just insert the thermometer into one piece, that is just judging that ONE PIECE for temperature. Smaller pieces will cook faster that large, and if you have a mixture of sizes, cooking times will vary, and you need to be on top of that. The probes will automatically do that for you.The fact that I do not have to deal with WIRES makes this sooo much fun! Any serious cook should have this probe set!! You can be guaranteed to have meat cooked to perfection, all the time!

Worst customer support EVER!
UPDATE: Below is my initial review. It was five stars. So what has happened in the past month? A total breakdown of their support model. After only using the thermometer for a couple weeks one probe failed to connect. Ok, no problem,mused probe #2. I figured a reboot would resolve the issue. I never got a chance. The next evening I went to use the Chef IQ again. Yes, I grill a lot! Picked up the hub and the battery appeared dead. Odd, I had full charged it before the previous night’s cook. I had some time so I put it to charge. This is weird, I’m only getting a very dim red light around the switch. Did my charging cable go bad overnight? NP, plugged it into another USB charging station. Same result. Not to easily b e thwarted, I tried the charging brick for my laptop. Same issue. Even left it plugged in overnight. It was dead.Ok, stuff happens. Went to Amazon to initiate a replacement request. Amazon told me I had to go directly to the manufacturer. One strike for Amazon. The reason I make so many purchases through them is the ease of refunds/replacements when required. Not this time. But Chef IQ did email me with questions concerning my issue. That was nearly a MONTH AGO. But this is where it just gets stupid.Just so you know. I’m a twice retired Tech. 22 years maintaining and repairing electronic equipment in the US Navy, then another 20 years working in the technology space. I know how these things work, and how the RMA process SHOULD work. So I patiently went through the troubleshooting steps and even took a video of me using different chargers and the dim red light. And as expected, they agreed that the hub was bad and they created a return shipping label. THREE WEEKS AGO.As of today, they still haven’t shipped a replacement. They tell me that they didn’t receive the advanced shipping notice when UPS received it. That’s their problem not mine. They also told me they do have my bad unit in hand but still can’t tell me when I’ll get the replacement. BUT when I do, we can start all over again to get the bad probe replaced. They won’t send me a new one until I get the new hub, if I ever do, and we can start the process all over again. So I asked for a refund to buy a Meater. They ignored my request and apologized for the delay. If apologies were worth anything they’d have made me rich by now.So a good product is not worth a thing if there isn’t a competent manufacturer to support it. As any serious grill master knows, cooking to temp is an absolute must. Having to open my smoker to do a temp check screws up the cook and delays the cook while waiting for the sm oker to come back up to temp.I CAN NOT recommend this product. This company fails the basics of customer support 101.I’ve used Thermpro and Tempspike but the Chef IQ is far better than either. Small and easy to insert. You don’t need to find a huge chunk of meat to get a good reading. Three temp sensors ensures accurate temps. The application is easy and it does a fantastic job to computing when your food will be done. The Meater is all hype but this is a real griller/smoker’s tool.

Por error, primero compre este termómetro y no me percaté qué necesitaba la base, pedí la base con otro termómetro qué tiene como identificación 1 y este que había pedido, tiene como identificación 2, pues lo único que hice, fue sincronizar los dos termómetros con la misma base y me funcionaron muy bien, los super recomiendo, ya que utilice los dos, en diferentes tipos de corte a termino medio y salieron perfectos, solo hay que seguir las instrucciones que va indicando la base / app.

ChefIQ feel Aus is not their market so their app isn’t available in the local store. You need to jump through hoops and change the store on your device to install. This triggers cancellation of local subscriptions in the store.Stick to other brands.

Works great.